Introductions

Discussion: Introduce yourself

Listening : An interview with a consultant.

Reading: From small town to global leader

Language: Nationalities; to be; a/am with jobs; Wh- questions

Skills: Introducing yourself and others.

Case Study: A job fair in Singapore- Decide on the successful candidates for a job.

Work and Leisure

Discussion: Discuss what people want from work.

Listening : An interview with Ros Pomeroy

Reading: Business diary: Eugene Kaspersky – Financial Times

Language: Days, months, dates; Leisure activities; Present simple; Adverbs and expressions of frequency.

Skills: Talking about work and leisure

Case Study: Hudson Design Inc: Resolve issues with unhappy staff.

Problems

Discussion: Talk about problems at work.

Listening : An interview with a specialist in change leadership.

Reading: Call-centre interviews

Language: Adjectives too/enough; Present simple: negatives and questions; have, some and any

Skills: Telephoning: Solving problems

Case Study: High-Style Business Rentals: Respond to negative customer feedback

Travel

Discussion: Talk about business travel

Listening : An interview with a business traveller.

Reading: Hilton Tokyo- hotel description

Language: Travel details; can/ can’t; there is / there are

Skills: Making bookings and checking arrangements

Case Study: The Gustav Conference Centre: Coordinate the needs of three different companies.

Food and Entertaining

Discussion: Discuss food from different countries

Reading: India likes fast-food chains – Financial Times

Listening : An interview with a specialist in change leadership

Language: Eating out; some/any; countable and uncountable nouns

Skills: Making decisions

Case Study: Which restaurant? Choose the right place to eat for some important clients.

Buying and Selling

Discussion: Talk about buying different products

Reading: Uniqlo: a global success story

Listening : An interview with a management consultant

Language: Choosing a product; choosing a service; Past simple; Past time references

Skills: Describing a product

Case Study: NP innovations: Decide on a new product

People

Discussion: Talk about how you like to work

Reading: Women at the top: Andrea Jung – Financial Times

Listening : An interview with a management consultant

Language: Describing people; Past simple – negatives and questions; Question forms

Skills: Dealing with problems

Case Study: Tell us about it: Give advice on problems at work

Writing: Reply to a problem message

Advertising

Discussion: Do an advertising quiz

Reading: Volkswagen’s Black Beetle ad- Financial Times

Listening : An interview with an organisation development consultant

Language: Advertising and markets; Comparatives and superlatives; much / a lot, a little / a bit

Skills: Participating in discussions

Case Study: Excelsior Chocolate; Products: Devise an advertising campaign

Writing: product launch plan

Companies

Discussion: Do a companies quiz

Listening : An interview with a specialist in change leadership

Reading: New markets for Gamesa

Language: Describing companies; Present continuous; Present simple or present continuous

Skills: Starting a presentation

Case Study: Presenting your company: Prepare a short presentation

Writing: Company profile

Communication

Discussion: Do a communications quiz

Listening : An interview with a management consultant

Reading: I’m a fan of Facebook, but not of video calls – Financial Times

Language: Internal communication; Talking about future plans; will

Skills: Making arrangements

Case Study: Blakelock Engineering: Decide who should leave a company

Writing: e-mail

Cultures

Discussion: Look at some tips for doing business in another country

Listening : Three people talk about cultural mistakes

Reading: Lessons in cultural difference- Financial Times

Language: Company cultures; should/ shouldn’t, could/would

Skills: Identifying problems and agreeing action

Case Study: The wind of change: Assess ideas for changing a company culture

Writing: action minutes

Jobs

Discussion: Discuss jobs

Reading: profile on a professional networking site

Listening : An interview with an organisation development consultant

Language: Skills and abilities; Present perfect; Past simple and present perfect

Skills: Interview skills

Case Study: Nelson & Harper Inc: Interview candidates for a job

Writing: letter